"I have found the care and facilities outstanding. All aspects of my mum's needs are being met. Facilities are of a high standard - clean, well maintained and appropriate for the tasks in hand. My mum is settling in well and seems to enjoy her associations with fellow residents and staff. Her health has improved, which is a good sign that the care is good."

Son of Resident

"I have been living at Monson Retirement Home since April this year. I have never seen a care home as lovely as where I live now. The rooms are very well laid out and spacious. The carers are very experienced, hardworking and friendly. We have a good laugh every day. Before I came here I was scared and worried because of all the negative stories you hear but it’s totally different at Monson Retirement Home. Staff let me take the lead in my care so I tell them when and where I need help. This is very important to me because it means no one is assuming I am stupid because of my age"

Resident

"I have moved my Nan across several homes over a period of a couple of years. When I entered Monson Retirement Home I could have cried. I was so emotional because finally, I have seen a home that is a truly wonderful and pleasant place to be. I had been horrified by places she has been in or visited. You instantly feel the genuine love and care for the residents, and it is clear looking around the home that the residents are well cared for (they looked so very smart!), and happy! The ethos of this home seems totally different to nearly all others I have been in, and facilities and activities are excellent. They even have their cinema, hairdresser, chiropodist, as well as their own bar and were having a Christmas tipple, cake and a sing song! It is clear these people actually CARE! Please visit this home if you are considering a home for you or your loved one. I wish I had found this place a long time ago as this would have saved a lot of worry and heartache about my Nan."

Granddaughter of Resident

"Anybody who thinks this place needs any changes, are off their trolley! the food is fantastic and the staff know what they are doing. The place is always clean and tidy and the facilities are superb. I feel as though I am treated with dignity and the staff always do their best to keep all of us entertained."

Resident

"My mother had to go into respite care as an emergency after a fall at home. Monson Retirement Home staff came immediately to see us and their sensitive and caring approach was a great comfort to myself and my mother. During her stay she was very well cared for and there were activities she could join in and socialise if she wished. She enjoyed the musical afternoon! She also very much enjoyed her meals and sitting at a table with other people."

Daughter of Resident

"My mother-in-law went into Monson care home in December 2014, we have found this home to be excellent, the care home offers first class accommodation, the staff are caring, friendly and approachable. Since being in this care home my mother-in-laws mood has changed considerably, she is so much happier and has told me herself she hasn't laughed so much, as a family knowing that she is being looked after 24/7 is such a relief and we can’t thank them enough."

Daughter-in-law of Resident

"I've lived here for some time now and I think it's lovely. I love my room, the food is lovely and I think the staff are wonderful. The entertainment is fantastic and I always have fun. I wouldn't want to stay anywhere else but here at Monson."

Resident

"There was a genuine rehabilitation visible in my father and his wife after a very short period of time thanks to very astute management by the staff who were constantly monitoring their care. The premises were spotlessly clean and pleasantly furnished. The staff showed much more interest in their "clients" than I could possibly have envisioned and I strongly recommend Monson Retirement Home."

Son of Resident